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FAQs

What are the currencies accepted by WINC365?
The following list all the currencies accepted by WINC365 :
  • BitCoin (BTC-CNS)*
  • ETH - Ethereum (ETH - ENS)
  • BCH - Bitcoin Cash (BCH - BNS)
  • XRP - Ripple (XRP - XNS)
  • LTC - Litecoin (LTC - LNS)
  • Chinese Renminbi (RMB)
  • Euro (EUR)
  • Hong Kong Dollars (HKD)
  • Indonesian Rupiah (IDR)
  • South Korean Won (KRW)
  • Malaysian Ringgit (MYR)
  • Thai Baht (THB)
  • US Dollar (USD)
  • Vietnamese Dong (VND)*
Note:

1 unit of Vietnamese Dong (VND) is equivalent to VND 1,000.

1 BitCoin (BTC) deposited into WINC365 will be converted to 1000 Coins (CNS).

How do I deposit funds in my WINC365 account?
Before betting with WINC365, you will need to fund your account using one of the following deposit options:
  • Local Bank Transfer
    • Malaysia Bank (24 hour) Public Bank
    • Thailand Bank (24 hour) Bangkok Bank, Kasikorn Bank, Krungthai Bank, Siam Commercial Bank Bank, TMB Bank
    • Vietnam Bank (24 hour)DongAbank, Vietcombank, Sacombank, ACBBank, Vietin Bank, Techcombank, Bidvbank
  • BitCoin
Note:

Management will NOT accept all kinds of “Cheque” (Bank OR Personal) as deposit method.

How do I withdraw funds from my WINC365 account?
You can withdraw money from your WINC365 account via the following methods:
  • Local Bank Transfer
    • Malaysia Bank (24 hour) Public Bank
    • Thailand Bank (24 hour) Bangkok Bank, Kasikorn Bank, Krungthai Bank, Siam Commercial Bank Bank, TMB Bank
    • Vietnam Bank (24 hour)DongAbank, Vietcombank, Sacombank, ACBBank, Vietin Bank, Techcombank, Bidvbank
  • BitCoin
How long until I receive my money?

As long as we have received and processed any information you are required to send us in accordance with the WINC365 Withdrawal Policy, any withdrawal request will be sent to our Finance team for processing. Withdrawals will be processed within the following time frames:

Processing times from time of withdrawal request
Banking Method of withdrawal Processing Time Funds Received by You (estimated)
Local Bank Transfer 20 minutes 20 minutes
Other methods  
BitCoin 20 minutes 24 hours


Will I be charged for deposit and withdrawal transactions from WINC365?

WINC365 will NOT charge our members for any deposits and withdrawals made to their accounts. However, please be informed that many selected banks or e-wallets company will have an additional transaction fee which WINC365 will not absorb the charges. Therefore, kindly check with your selected bank for the transaction fees. WINC365 may, at our sole and absolute discretion, has the rights to terminate or remove the offer and firm policy on our terms & conditions applied.